Terms and Conditions

1. Definitions and law

1.1. “Artistic Solutions” shall mean Artistic Solutions Ltd.

1.2. “the Equipment” shall mean goods, components and other items hired or sold by Artistic Solutions or any part thereof

1.3. “the Customer” is the person, firm, corporate or public body hiring or purchasing the Equipment.  Any person purporting to act on behalf of the Customer shall be bound by the Contract

1.4. “Consequential loss” shall mean loss of profits, contracts or other consequential loss or damages whatsoever

1.5. “Interest” shall mean interest calculated in accordance with Clause 4.1

1.6. The Contract shall be interpreted and applied in accordance with English Law and the parties to this contract agree to submit to the exclusive jurisdiction of the English Courts

2. Hire terms

2.1. Charges

2.1.1. Hire charges commence from the date stated in the contract and are payable for the period of hire

2.1.2. Equipment must be returned by 12 noon on the date specified in the Contract in a clean and serviceable condition and the Customer must obtain the supplier’s receipt

2.1.3. Additional charges accrue at the full daily hire rate together with consequential loss in the event of the breach of these conditions or the equipment not being available for use by other customers

2.1.4. All cables must be returned coiled and taped with PVC tape and in default a charge of £2 per cable will be made

2.1.5. Artistic Solutions provides spare lamps and fuses with Equipment where appropriate. These and any lamps and fuses they replace must be returned with the Equipment and in default their full replacement cost will be charged

2.1.6. All charges are payable on demand

2.2. Hire Period

2.2.1. The hiring period commences at 12 noon on the date specified in the Contract and continues for the period specified in the Contract and terminates at 12 noon on the last day of the hiring period

2.3. Power to Enter this Contract

2.3.1. The signatory to the contract warrants that they are duly authorised on the Customer’s behalf to enter into the contract and hereby personally indemnifies Artistic Solutions against all losses and costs that may be incurred by Artistic Solutions if this is not the case

2.3.2. Where the signatory is not present full payment shall warrant the authority on behalf of the customer to enter into the contract and hereby personally indemnifies Artistic Solutions against losses and costs that may be incurred by Artistic Solutions

2.4. Customer’s Responsibilities

2.4.1. The Customer’s responsibility for the Equipment commences on receipt of the Equipment by the customer or his agent or on delivery and ends when the Customer is in possession of Artistic Solutions’ unqualified receipt for the return of all the Equipment

2.4.2. The Customer shall not at any time sell, dispose or otherwise part with control of the Equipment or attempt to do so

2.4.3. The Signatory to the Contract and the Customer jointly and severally undertake with Artistic Solutions that everyone who uses the Equipment has been properly instructed in its safe and proper operation and will ensure that every user is in possession of necessary instructional material and further will not allow the equipment to be misused

2.4.4. The Customer will at all times fully indemnify Artistic Solutions against any expense liability, financial loss claim or proceedings whatsoever in respect of any personal injury or damage to or loss of any property arising out of or in connection with the delivery hire use non-use repossession collection return or non-return of the equipment

2.4.5. Nothing in this clause shall affect the statutory rights of the Customers or purport to exclude any liability which may not be excluded under the Unfair Contract Terms Act 1977

2.5. Electrical Equipment

2.5.1. Any electrical Equipment should be used with plugs and/or sockets as fitted

2.5.2. If other plugs or sockets are to be fitted by the Customer such work shall be carried out by a competent person who shall also reinstate the same to the original condition prior to redelivery. In this case the customer will be charged for the PAT testing of such equipment at a cost of £10.00 per test.

2.5.3. The Customer shall be responsible at all times to arrange a proper supply of electricity for use with the equipment and ensure that the equipment shall at all times be properly earthed

2.6. Equipment Maintenance and Reporting

2.6.1. The Customer shall ensure that the Equipment remains serviceable and clean during the hire period

2.6.2. Any breakdown or unsatisfactory working of Equipment shall be immediately notified to Artistic Solutions.

2.6.3. The Customer shall under no circumstances attempt to repair the Equipment without prior authorisation from Artistic Solutions.

2.6.4. Any damaged or unsatisfactory Equipment must be returned to Artistic Solutions’ premises for examination at the Customer’s cost

2.6.5. If the Equipment is involved in any accident resulting in damage to either the Equipment or other property or injury to any person the Customer shall notify Artistic Solutions immediately

2.6.6. Equipment must not be removed from any site originally specified by the Customer or from any subsequently authorised site without prior consent of Artistic Solutions.

2.7. Compatibility of Equipment

2.7.1. The Customer shall ensure that the Equipment is compatible and may safely be used with any other equipment being used by the Customer

2.7.2. The Customer shall be responsible for ensuring that any equipment is suitable for their purposes

2.8 Insurance

2.8.1. The Customer agrees to pay Artistic Solutions the full retail cost of any Equipment lost, stolen or damage beyond economic repair (without deduction for usage wear tear or age)

2.8.2. The Customer shall insure the goods against the above liability

2.8.3. All monies received by the Customer from any insurance company or third party in settlement of any claim shall be held in trust by the Customer and paid to Artistic Solutions on demand to the extent that any such payment is due under this clause

2.8.4. The Customer shall not compromise or settle any claim without the express consent of Artistic Solutions

2.8.5. In the case of Equipment which is lost, stolen or damaged beyond economic repair the Customer shall pay a charge at the full daily rate together with interest and consequential loss until the equipment is replaced

2.9. Condition of Returned Equipment

2.9.1. The Customer is fully responsible for care safe keeping and return in good order of the Equipment.

2.9.2. The Customer will reimburse all costs incurred by Artistic Solutions in rectifying the condition of any equipment returned damaged or unclean and shall in addition pay a charge at the full daily hire rate together with interest and any consequential loss until rectification

2.10 Termination of Hire

2.10.1 Artistic Solutions shall be entitled to terminate the contract with immediate effect and to repossess the equipment if at any time:-

(a) The Customer is in breach of these terms; or

(b) The Customer shall take any steps or if any act or proceeding is commenced in which the Customer’s solvency is in the reasonable view of Artistic Solutions in doubt. Such termination shall not affect the right of Artistic Solutions to recover from the Customer any monies due under this contract interest consequential loss or damages for breach

2.10.2. The Customer hereby authorises Artistic Solutions to enter upon any property upon which Artistic Solutions reasonably believe any Equipment to be and Artistic Solutions in their absolute discretion may recover and remove the equipment

2.10.3  The Customer hereby authorises Artistic Solutions (notwithstanding any subsequent instruction to the contrary after the date of the commencement of the Contract) to deduct any sums properly due to Artistic Solutions arising under a breach of these terms from any credit card debit card or charge account details of which are in the possession of Artistic Solutions.

3. Conditions as to sale

3.1. Risk in Title

3.1.1. The risk in the Equipment shall pass to the Customer immediately on delivery to the Customer at the address shown for delivery on the contract or if the Customer collects on collection

3.1.2. Property and title in the Equipment shall remain vested in Artistic Solutions we reserve the right to dispose of the equipment until such time as the price shall have been paid in full

3.1.3. If any part of the payment is overdue or if the Customer is in breach of any of these terms or if the Customer or any third party shall take any steps or any act or proceeding in which in the reasonable view of Artistic Solutions the Customer’s solvency is in doubt Artistic Solutions may (without prejudice to any of Artistic Solutions other rights) recover or resell the Equipment and may enter upon the Customer’s or any third parties property for that purpose.

3.2. Receipt

3.2.1. The Customer or any duly authorised person on behalf of the Customer shall receive and unload the Equipment and shall check the same for quantity and condition in the presence of Artistic Solutions’ carrier

3.2.2. Any shortage of or unsatisfactory Equipment shall be endorsed by the Customer or a duly authorised person on behalf of the Customer on the delivery document and the Customer shall give written confirmation to Artistic Solutions within three days of delivery

3.2.3. No claim in respect of shortage of or unsatisfactory condition of the Equipment shall be entertained by Artistic Solutions unless condition 3.2.2. is observed

3.2.4. This condition does not affect the statutory rights of the Customer

3.3. Price

3.3.1. The price charged will be the price ruling at the time of delivery. Where this is at variance with the price quoted or inserted in the contract at the time the goods were ordered the Customer will be advised prior to delivery

3.4. Payment

3.4.1. Where account facilities have been granted to the Customer in writing all invoices must be paid within 30 days of invoice date

3.4.2. Where no such facilities have been granted payment will be with order or where previously agreed on delivery

4. 4. Conditions applicable to both hire and sale

4.1. Payment and Interest

4.1.1. Where payments are not made on the due date. Artistic Solutions will be entitled to add interest on the amount that is overdue at Santander Bank (UK) Ltd. base rate prevailing for the period for which such monies are overdue together with 4% calculated on a day to day basis compounded with quarterly rests

4.1.2. The payment of such interest shall be without prejudice to any other rights or remedies of Artistic Solutions.

4.1.3. Any legal or other charges incurred in the recovery of money or equipment shall be paid by the Customer

4.1.4. Notwithstanding any provision in these terms of business to the contrary the customer shall if required by Artistic Solutions pay such sum on account of the hire charges or price for goods and or services as shall be agreed at the time of placing the order

4.1.5. Any full or part payments received will be subject to a cancellation charge of 50% of the full amount if a service or hire is cancelled 48 hours before the date of commencement.   Any full or part payments received will be subject to a cancellation charge of 100% if the service or hire is cancelled 24 hours before commencement.

4.2. Liability

4.2.1. Artistic Solutions’ liability for any defect in the equipment shall be limited to and in no case exceed:_

(a) Any manufacturer’s warranty sold with the equipment; or if there shall be none

(b) Replacement or repair of the defective equipment; or

(c) At Artistic Solutions’ option a refund of the price

4.2.2. Consequential losses. Nothing in these terms and conditions shall make Artistic Solutions liable for any consequential loss to the Customer including any expense liability loss claim or proceeding whatsoever caused by or arising out of the late delivery non delivery unsuitability incompatibility or unlawful repossession of the equipment or any part thereof or any breakdown or stoppage of the same

4.3. Injury to Persons and Damage to Property

4.3.1. Subject to 4.2. above Artistic Solutions shall not be liable for any loss other than that which directly arises from any injury to persons or damage to tangible property where and only to the extent that such injury or damage is caused by any defects in the Equipment and where such defect is caused by the negligence of Artistic Solutions.

4.4. Rights Reserved

4.4.1. Any failure by Artistic Solutions to enforce any or all of these conditions shall not be construed as a waiver of any of Artistic Solutions’ rights there under

4.4.2. If any term in this contract shall be held invalid such invalidation shall not affect the validity of the remaining terms

4.5. Terms of Contract

4.5.1. These conditions have effect in substitution for and to the exclusion of any condition put forward by the Customer

4.6. Delivery and Carriage

4.6.1. All times quoted or stated for delivery are approximate only

4.6.2. Hire charges or sale prices do not include carriage. Any expenses incurred by Artistic Solutions in delivery or recovering equipment or attempting the same will be paid by the Customer

4.6.3. Where carriage charges are quoted by Artistic Solutions such charges will include only for the time to load or unload alongside the Artistic Solutions’ vehicle at the address specified by the Customer.  Further time or attendance will be paid for by the Customer

4.7. Copyright

4.7.1. Artistic Solutions notifies the Customer that playing or showing copyright material in circumstances where the Customer or anyone authorised by him does not hold the appropriate Licence of the copyright holder he will infringe copyright and may become liable in damages for so doing

4.7.2. The Customer by accepting delivery of sound or visual reproduction equipment warrants that he has or will obtain the appropriate Licence for the said performance playing or showing, prior to using the equipment for the said purpose

4. 4. 5. Tracking of Equipment

5.1 Artistic Solutions reserves the right to track its assets whilst on hire around the UK

5.2 Tracked devices are able to give accurate geographical locations which may be passed to the authorities or relevant agencies.